Frequently asked questions
Frequently asked questions

We have summarised below the answers to the common questions that we are asked. If you have a question and it’s not answered below then please do not hesitate to ask us. You can contact us by clicking here.



Why Do I need A Website (continued)

In the past the best answer to this has been that you need a website because other solicitors have got one. However, this is now not the case because we can supply you with an interactive marketing resource for your firm. We will also build an attractive brochure site for you, to give you a competitive advantage. With the law market changing rapidly and competition growing, it is increasingly important to be able to differentiate yourself from the competition, in order not only to pick up new clients but to retain existing ones. We believe that a CLT totalSOLUTION website can contribute towards your differentiation (or more importantly the perception of it) and put you at the cutting edge of technology.

A CLT totalSOLUTION website also enables you to keep in contact with your clients / prospects / contacts without you having to lift a finger. This is done via monthly newsletters.

What Can CLT totalSOLUTION Offer That My Client Who Is A Website Designer Can't?

We are experts in designing websites for professional firms and with CLT's involvement we can provide some unique, comprehensive content. We have all the pre-written copy text and tools that you need to build a comprehensive, interactive site. Your client may be able to produce some nice graphics for you, but undertaking the project with him will result in a lot more work for you and is likely to end up with much less functionality and content. Not only this, we have all the systems in place to keep your site up-to-date and we are continually developing new products. We make it so easy . . . . . is there really a choice?

I Already Have A Website But Really Need To Upgrade It. What Can CLT totalSOLUTION Do For Me?

We can take anything you want to keep from your current site and incorporate it in a new CLT totalSOLUTION website, which will include all the CLT totalSOLUTION functionality. Alternatively look resourceCENTRE which can be used to enhance your current website.

What About Hosting My Website?

Included in every package is web hosting. If your current domain (eg is registered with another ISP then all you have to do is make a simple change (something known as an A Record change that will point the traffic at our servers) and the site will be hosted on our servers - this will not affect your email or any other systems. We need to host the sites on our servers to make use of the software and database infrastructure that we've set-up.

Isn't It Going To Involve A Lot Of Work To Write The Brochure Parts Of My Site?

No. We have developed a unique service called webBUILDER. This process will take you through the information we need step-by-step. It will also provide you with pre-written text for the brochure sections of your site. You can edit this text as much or as little as you like. We will then use this edited document to build your site. We try to avoid going backwards and forwards for information because we know how busy you are - webBUILDER aims to take the pain out of this process.

Will You Submit My Site To Any Search Engines?

Yes. We will submit your site to the major search engines (including Google) using their free submission service.

What geographical area is CLT totalSOLUTION suitable for?

The information included on CLT totalSOLUTION websites is correct for England and Wales but regulations may vary in Scotland, NI, Jersey, Guernsey and Isle of Man.

I Already Own A Domain Name, Can We Make Use Of This?

Yes, we will be able to make use of any domain names you may own. If you do not have one then we will purchase one of your choice as part of the CLT totalSOLUTION package.

How Long Will It Take To Get My Website Online?

This really depends on you! As soon as we receive your order we will send you webBUILDER. Once you return this form to us with all the relevant information, we will have your site up and running within a short period of time.

Will The Details Held Within contactMANAGER Be Passed On To A Third Party?

Under NO circumstances will your contacts' details be passed on,
or sold, to a third party.

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